Imagene Labs Pte Ltd Website Content - Legal  T&C


This document consists of the legal aspect of the content in the Imagene Labs website. 

It needs to be read together with the rest of the website content and marketing materials to ensure that there is no misrepresentation and to disclaim liabilities. 


(1) Privacy Statement

Imagene Labs is dedicated to ensure privacy of customers. Therefore, we have made available the following information. 

Imagene Labs collects personal and health information to better support customers for example provide better services and products, keep customers informed of new services and products and for marketing purposes.

This occur when customers register on our site, respond to a survey, fill out a form, enter information on our site, provide their biological samples or surf the website.

Imagene Labs may use the information about customers to process your request, donation, update your information and for marketing purposes.

Our website is scanned on a regular basis in order to make your visit to our site as safe as possible.

Customers’ information is only accessible by a limited number of persons who have special access rights, and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We use cookies to recognize your browser and capture and remember certain information. For various reasons e.g. to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You may turn off all cookies if you wish. 

We do not sell, trade, or otherwise transfer to outside parties customers’ personally identifiable information without customers’ permission. 

However, Imagene Labs do make customers’ information accessible to our subcontractors and partners e.g. website hosting partners and other parties who assist us in operating our website and conducting our business, because they agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. 

We may use third-parties to display or serve advertisements on our behalf on our websites or elsewhere on the internet. These third parties may set their own cookies, pixel tags, or similar technologies on our websites to collect information about users’ online activities over time and across different websites and applications in order to make our ads more relevant to you.

We have worked with third-party social media providers to offer you their social networking services through our Services. For example, you can log in to the site using Facebook. In addition, if you use our mobile applications, we may ask you to connect to your Facebook account – if you agree to do so, we may display and share your Facebook information pursuant to Facebook’s Platform Policy. These social networking services may collect, process, and retain information about you, in accordance with applicable law and their own terms of service and/or privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.

Please note: If you click away from our websites to visit the site of any third party advertiser, sponsor, social media network, or other third party site, you may be asked for your personal information for use of the social media network, or payment card or other personal information in order to purchase or use the products and services that those third parties offer, as applicable. These companies have their own privacy and data collection practices. We have no responsibility or liability for these independent policies. You should therefore review their privacy notices carefully regarding how your information may be used.

Imagene Labs may disclose personal information to third parties in these additional scenarios: (a) with your knowledge and consent; (b) as reasonably necessary to comply with a law, regulation, valid legal process (e.g. subpoenas or warrants served on us) or governmental or regulatory request; (c) as necessary or appropriate to protect the rights, property, safety, confidentiality, or reputation of Imagene Labs and its affiliates or other users in various parts of the world; (d) to enforce our terms and conditions; (e) to prevent fraud or cybercrime; (f) to permit us to pursue available remedies or limit the damages that we may sustain; or (g) as necessary or appropriate to otherwise address unlawful or harmful activity. If we are going to release your personal information to law enforcement, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so. In addition, we reserve the right to withhold advance notice where it would impede an investigation of identity theft, or in situations involving imminent physical harm or harm to minors.


Imagene Labs strives to deliver to our customer’s relevant advertisements on our websites and elsewhere on the Internet. Imagene Labs uses third parties to highlight to you advertisements that are tailored to you based upon your interests or online behaviours. Any such advertisements placed on our behalf will contain information on or near them that informs you about the third party delivering you the ads and how to opt-out of receiving such ads in the future. If you wish to not have your information used by our third party partners for the purpose of serving you such advertisements, you may do so by contacting us at

We may occasionally run contests, surveys, or other special promotions on our and our partners’ and associates’ websites in which we obtain customers’ information eg health, personal and demographic information (like a zip code, age, or income level). We use this data to run the contests or promotions and send users promotional material about our company or third parties we deal with. Participation in these surveys or contests and providing additional customers’ information is voluntary. Customers’ information may be shared with other companies for marketing purposes.

In order to comply with all applicable laws and regulations governing the collection and use of personal information, our Privacy Statement will be updated regularly. If you do not consent to any changes to our Privacy Statement, you must stop using the Websites and the Services and you should notify us so we can discontinue your account.

If you have any questions about this Privacy Statement or Imagene Labs’ privacy practices, your dealings with our websites, or any disclosure of personal information to third parties for direct marketing purposes, or if you wish to request access to and receive information about the personal information we have received from and share about you (noting that your rights to access personal information may be limited in some circumstances), update and correct inaccuracies in the personal information we have about you, have the information blocked or deleted, as appropriate, or oppose (in case of legitimate reasons) the processing carried out with respect to personal information, you can contact us at We will respond to all access requests within 90 days.